07.02.08
Office 2008 Home Edition and an Update to Entourage for Exchange
Hi all,
I wanted to share this little bit of knowledge, I couldn’t find any information out there so I played around until things worked.
Scenario:
I buy Office 2008 for the Mac - Home and Student Edition because it’s cheaper and I don’t have an Exchange server.
I update as updates come along, like the diligent user I am (should user be highlighted there.. I’m not sure!)
I use the Mac Mail application for ALL of my email, because I like it and it works well. I use iCal for my appointments for the same reasons.
I take on a job where I’m given a mailbox on an Exchange Server. Now, Mail will connect to an Exchange server using the IMAP protocol and this is fine on the whole, unless that Exchange SErver is 2007 in which case appointment invitations are irretrievable (this is an Exchange issue I believe as Outlook on a PC connecting with IMAP does the same thing).
Joy! I’m allowed to download Entourage with Exchange access from the service provider of the Exchange system - it’s hosted you see, a solution i wholeheartedly support of course!
Pain! I install the new Entourage and then am prompted to do an update, the update fails with the message:-
"You cannot install Office 2008 12.1.0 Update on this volume. A version of the software required to install this update was not found on this volume."
This is of course no fun, it’s even less fun when I find that non of my Office applications now work either!
The solution was to remove the Office Suite from the machine (dragging the folder from Applications to the Trash and emptying it), re-booting, re-installing the Suite from the DVD, re-installing the new Entourage from the DMG I downloaded and then letting the updater loose on the system.
It looks like the bottom line on this is - if you change ANYTHING in Office, do it from a FRESH installation before you update. This is more than tedious, even today I had to re-downloaed SP1 and then get the 12.1.1 update too, this process is only going to get longer until the restrictions that the updater seems to be hitting are mitigated.
But it’s working now so I’m (reasonably) happy!
- J.
