06.25.08
Seeing the pain behind their eyes.
Sometimes the worst thing that happens is that someone genuinely ‘gets’ what I’m talking about, truly understands what it is that needs to be done and knows what it’s going to take to get there.. but just doesn’t have the ability to execute.
This isn’t necessarily the personal ability, it’s the ability to change minds and time-lines within the business or to overturn the deep-rooted beliefs that ‘ what we do is working so we don’t need to change it’. This is what causes the pain behind their eyes, the frustration below the surface which my words and discussions have simply inflamed and made painful.
I could be sorry about this, but I see it as birthing pains. We will collectively come through this in a better and stronger place, with superior services being available to a greater audience. More pain, more frustration please.. the results will be better for the struggle!!
- J.
